Shipping Info for

How can I track my package?

If tracking details are available, you are able to track your package through the Your Orders page. Just click "Track Package" beside the delivery you wish to follow.

Why didn't my order qualify for FREE Shipping?

Each items ordered plus the shipping address must be eligible for FREE Shipping. FREE Shipping page has further information about what items and addresses meet the criteria.


To take advantage of FREE Shipping:

  • Place no less than $25 of eligible items inside of your Shopping Cart.
  • Proceed to checkout.
  • Ship your items to just one U.S. address.
  • Select "Group my items into as few shipments as possible" as your shipping preference.
  • Select FREE Shipping for your shipping speed. Your order will be delivered within 3-7 working days after all of the items are available to ship (including pre-order items).
  • Place your order, and enjoy the free delivery!

With this particular shipping option, we fulfill your order in the more cost-efficient way. This enables us to give our savings onto you in the form of free delivery. Although it might take additional time to pack and ship your order, you'll still receive it inside the estimated delivery deadline.

International Shipping

We gladly accepts orders from all throughout the world. Available products, shipping rates and costs may differ dependant upon the delivery address for the order.

To view the shipping rate information specific to your order's destination, find your region.

There may be limitations on where and whether vendors offer international shipping. For more information, visit our the vendors international shipping details page.


The following items can be shipped to almost all destinations outside of the U.S.:

  • Books*
  • DVDs
  • Music
  • VHS videos

* Note: Books that require special handling because they are extremely heavy (such as, multi-volume sets) will not be shipped beyond the U.S. If it is the situation, it'll be noted within the product detail page.

Returns & Replacements

The above mentined terms (including, if applicable, terms based on the Import Fee Deposit) also apply to the shipment of any replacement product which might be shipped should there be a problem with the initial shipment. In the event you return an item to us, you will be the exporter in the destination country. Title and risk of loss transfer to us upon receipt at our fulfillment centers. For additional information please make use of the "Contact Us" form page.

Customs, Duties, and Taxes

You're liable for assuring that the product will be lawfully imported to the destination country. When ordering the recipient is the importer of record and will adhere to all laws and regulations in the destination country. Orders that are shipped to countries outside of the United States might be controlled by import taxes, customs duties and costs levied from the destination country. The recipient of an internationally shipment can be governed by such import taxes, customs duties and fees, which are levied as soon as a shipment reaches your country. Additional charges for customs clearance have to be borne by the recipient; we've no control of these charges and cannot predict what they could possibly be. Customs policies vary widely from country to country; you need to call your local customs office for additional information. When customs clearance procedures are required, there may be delays beyond our original delivery quotes.

Shipping Costs and Times by Geographic Region

When orders shipped internationally reach the destination country, they may be subject to customs clearance procedures which may cause delays beyond original delivery estimates.

Dealers might have policies that differ from our conditions. For items you have purchased with a vendor, please visit the applicable seller's policies for the other conditions and terms which may apply to your purchase of such products.

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